Shipping Policy

Shipping Policy 🚚

At ViralCart, we work hard to get your pet essentials to you as quickly as possible.

📦 Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

⏱️ Estimated Delivery Times

South Africa: 7–14 business days
International: 14–30 business days

Please note that delivery times are estimates and may vary due to customs, public holidays, or courier delays.

💰 Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight.

🔍 Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order on our Track Your Order page.

⚠️ Customs & Duties

International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in our pricing.

If you have any questions about your shipment, please contact us.